Narrator

Sheila Heen

Sheila Heen is a bestselling author, Founder of Triad Consulting Group and Lecturer on Law at Harvard Law School. Her corporate clients include BAE Systems, HSBC, the Federal Reserve Bank, Merck, MetLife, Novartis, Standard Bank of South Africa, Tatweer of Dubai, Unilever, and numerous family businesses. In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama White House, and theologians struggling with disagreement over the nature of truth and God. She has spent the last twenty years with the Harvard Negotiation Project, developing negotiation theory and practice. She specialises in particularly difficult negotiations, where emotions run high and relationships become strained. She lives in Cambridge, Massachusetts with her husband and three children.